FREQUENTLY ASKED QUESTIONS

The Answers You Need

WHERE IS OUR SEA MOSS SOURCED?

Our sea moss is wildcrafted from the warm Atlantic waters in the Caribbean.

WHAT IS YOUR REFUND POLICY?

We provide full refund or replacement for orders that arrive broken. We do not allow returns as this product is a perishable item.

HOW LONG IS SHIPPING?

Shipping takes 2-4 business days. Once shipped out, you will receive a tracking number in your email. It can only be shipped priority mail and will need to be refrigerated promptly upon arrival. So please be sure to track your package and do not allow it to sit in your mailbox, especially during a high temperature day.

WHAT IS THE REFRIGERATION LIFE OF SEA MOSS GEL?

Sea Moss Gel can be kept in the refrigerator for 4 weeks. It can be stored in the freezer for up to 1 year.

HOW DO YOU CONSUME AND HOW MUCH TO CONSUME?

Sea Moss Gel is great in smoothies, soups, oatmeal, in tea, coffee, applesauce for kids, use as a thickener for desserts or eaten alone. Get creative -  as long as you consume daily. Recommended intake is about 1-2 table spoons daily.

CAN YOU FREEZE SEA MOSS GEL?

Yes, sea moss gel can be stored in the freezer for up to 1 year. Allow the sea moss gel to gradually thaw in the refrigerator and stir well before use.